Got a question? We’re here to answer! Here you can find the most common and frequently questions about Spanish Kids Corner.
If you have further comments, questions and suggestions, please do not hesitate to contact us at info@spanishkidscorner.com
Contact UsYou simply turn on the Reading Pen and activate the book of your choice by clicking on the Spanish Kids Corner logo.
It will read out loud the illustrations, written text and characters in the books. Please also read our manual for instructions.
Bulk order/ club/ preschool/ program: group order.
We provide group orders with discounts, please contact us info@spanishkidscorner.com, and we will contact you shortly.
Our reading pen has been tested and complied with a set of standards. It is CE, RoHS and FCC certified.
Every shipment would have a tracking number provided to you. If somehow you do not receive your order in 4 weeks, please contact us at info@spanishkidscorner.com.
It depends on the country that it’s shipping to. For Canadian and US costumers, the tax would be different based on their province or state: Different taxes and duties may apply.
We are truly sorry you are experiencing a problem with our product:
If the pen is having an issue, please refer to the Troubleshooting information in the Pen Instructions.
Please email us at info@spanishkidscorner.com, and we will get back to you within 24 hours. !
If the Reading pen is not working, first refer to the manual for troubleshooting. If none of them helps the pen to function, please email us. We provide a one-year warranty for any manufacturing defect for our reading pen.
If the books are damaged and it due to manufacturing, please email us and our customer service will help you.
Each time you purchased new books or other interactive materials, a link will be send to your email with the downloading instructions and link.
Definitely! Please tell us the name and address of the person you would like to give it to and we will deliver it on your behalf.